Our projects and achievements in 2026

In 2026 we have performed a variety of projects worldwide, conducted training courses and supported the advancement of airport excellence with a brilliant team of consultants and senior experts from diverse backgrounds:

• Conducted of the “Passenger Experience – A Key Success Factor for Airports” training programme for 33 customer service professionals from five Kenyan airports in cooperation with ACI Africa and Kenya Airports Authority, providing participants with international best practices and practical approaches to enhancing passenger experience across airport touchpoints.

• Moderated the interactive panel session “Enhancing the Passenger Journey and Stakeholder Collaboration” at the ACI Africa Annual Conference in Luanda, Angola in April, bringing together senior aviation leaders to discuss stakeholder collaboration, customer experience strategies and the future of passenger-centric airports across Africa.

• Advisory and support for the introduction of boarding e-gates at Bremen Intl. Airport
• Need and scope assessment of Capital Investment Projects at two European Airports worth €2bn
• Airport Planning and Security Advisory Services for a new International Airport in Musandam, Oman

Our upcoming Training Courses for ACI Africa

TH Airport Consulting is a Trusted Training Partner with ACI Africa. The full training catalogue of which several courses are provided by TH Airport Consulting is available on the ACI Africa website . The training program is part of the African Airports Development Program and is uniquely designed to promote capacity building for African airports. The following virtual training courses will be or already have been delivered by our experts Torsten Hentschel and Mariola Ziolkowski in 2026:

• Passenger Experience - A key success factor for Airports (4 - 8 May, 8 - 12 June and 15 - 19 June 2026)

• Airport Terminal Planning, Facilitation and Capacity Optimization (20 - 24 July 2026)

• Airport Development and Master Planning (tbd)