We enhance your Airport!

TH Airport Consulting combines practical experience in operation, planning, construction and start-up of airport terminals with scientific approaches for analysis and optimization of airport processes. Through our detailed knowledge of the airport functions as well as the specific requirements of the customers and operators of airports we can offer the best consulting services to our clients.

Today, TH Airport Consulting is a well-known international consultancy for airports. We are proud to be part of the fascinating aviation industry, supplying airports with creative ideas and profound knowledge for their daily and long-term airport business. It is our mission to partner with our clients, provide service excellence and build sustainable and trustworthy relationships.

Our research in cooperation with airports and universities on "Airports of the Future" and the "Passenger Experience" enables us to incorporate the most modern concepts and ideas to enhance your airport.

Value

Team

Tosten Hentschel

Managing Director

Torsten Hentschel

Torsten Hentschel has been working in leading positions at airport operators and consultancies and can look back on more than 25 years of international airport experience. Having led or participated in more than 50 airport consulting projects worldwide, he specializes in terminal planning, security and operations processes as well as the passenger experience.

Torsten is a permanent member of the ACI EUROPE Committee for Facilitation and Customer Services, the ACI Africa Committee for Security and Facilitation as well as the ACI World Facilitation and Services Standing Committee and frequently presents on the latest topics relevant to the airport business. As rapporteur of the ACI EUROPE Taskforce on the Passenger Experience, he is one of the contributors to the widely acknowledged “Guidelines for Passenger Services at European Airports” and the "Guidelines for a Healthy Passenger Experience". For this engagement, Torsten has been rewarded with the prestigious ACI EUROPE World Business Partner Award in 2015.

Before founding TH Airport Consulting, Torsten was the Head of Terminal Planning and Airport Processes at an international airport consultancy and until the year 2000 Head of Building Construction and Planning at Leipzig International Airport.

Recent airport projects include:

  • Saint Lucia: Covid Response Strategy Study for Saint Lucia Airports UVF and SLU
  • Batumi: Pre-Feasibility Study for Batumi International Airport Extension
  • Hamburg: Development of Pier South as well as Shuttle Gates on Apron 2
  • Jeddah & Medina: Airport assessment and optimization for the Hajj pilgrimage

Thorsten Nicolaus

Sr. Airport Consultant

Thorsten Nicolaus

Thorsten Nicolaus has been working as an expert for renowned airport consultancies in senior positions for more than 35 years with experience at more than 20 airports. He has joined our team in 2010 and since then contributed his valuable ideas on a strategic as well as analytical level to the success of our projects.

His specialties include airport capacity planning and analysis, evaluation of options based on strategic objectives and KPIs, definition and management of terminal requirements as well as the planning of specific airport systems such as APM (automated people movers) and BHS (baggage handling systems).

Recent airport projects include:

  • Frankfurt: Requirements Management and Design Review for the new Terminal 3 including Pier G
  • Hamburg: Terminal Development and Capacity Planning
  • Tirane: Airport Capacity Assessment
  • Jeddah & Medina: Airport assessment and optimization for the Hajj pilgrimage

 

Mariola Ziolkowski

Sr. Airport Consultant

Mariola Ziolkowski

Mariola Ziolkowski has been working in leading positions at airport operators and consultancies and can look back on more than 20 years of international airport experience. Her specialties include ORAT, Airport Audits, Safety and Security, Airport Process Planning, Airport Commercial and Financial Management, Airport Revenue Generation, Developing a Customer Service Culture at Airports as well as HR and Organizational Development. Mariola is an accredited International Airport Professional by ACI/ICAO (AMPAP) and provides professional ORAT training courses.

She is a permanent member of the ACI EUROPE Committees for Security, Economics, HR as well as Technical, Operations & Safety and frequently updates her knowledge according to latest standards and ICAO/EASA Regulations.

Recent airport projects include:

  • Erbil, Iraq: EIA Organizational Development and Setup
  • Saint Lucia: Covid Response Strategy Study for Saint Lucia Airports UVF and SLU
  • Kuwait: ORAT Project Management for Terminal 4
  • Ashgabat, Turkmenistan: ORAT of the new Ashgabat International Airport

Peter Garscha

Sr. Aviation Consultant

Peter Garscha

Peter has been working in leading positions in the aviation industry for more than 30 years. He has profound  international work experience in various countries such as Bahrain, Brazil, Qatar, Saudi Arabia, Turkey and Ukraine. His strengths include airport and airline operations, operational readiness and airport transfers as well as the passenger experience.

Peter has been working for 8 years as Project Manager and Senior Consultant for ORAT as well as Operations and Passenger Experience projects worldwide, partly on behalf of Munich Airport International. Prior to that, he spent 17 years as a station manager or airport service manager for airlines, i.a. Qatar Airways, Korean Air, Korean Air Cargo, German BA at various airports.

Recent airport projects include:

  • Toncontin International Airport, Honduras: Implementation of Health Safety Protocols (Covid-19 measures)
  • Turkish Airlines Group, Istanbul: ORAT Senior Consultant Ground & Passenger Handling and Familiarization
  • Ashgabat, Turkmenistan: ORAT of the new Ashgabat International Airport
  • Riyadh International Airport: Terminal Transformation to enhance the Passenger Experience

 

Lucia Dini 

Airport Consultant

Lucia Dini

 

Lucia Dini has joined TH Airport Consulting in 2022 as Airport Consultant. With an academic background in Aviation and Transportation (B.A. in Aviation Management from IUBH International University of Bad Honnef, Germany) and her first practical experiences in airport consulting, she brightens our team with her young but creative competence. 

During her studies, she completed aviation management projects in network & revenue management and extensively developed her analytical and quantitative skills. Her passion for innovation and digital technologies inspires her to apply her critical thinking to find optimal solutions for the development of airports.

Recent airport projects include:

  • Saint Lucia: Covid Response Strategy Study for Saint Lucia Airports UVF and SLU
  • Erbil, Iraq: EIA Organizational Development and Setup
  • New Heraklion International Airport, Crete: Security Advisory Services

 

Mark Longrée

Associate Partner

Mark 2

Mark Longrée is a highly knowledgeable architect specialised in the field of Aviation & Transportation planning and architecture. He has more than 20 years experience in Project Development and Project Management for both the design of new terminals and the redesign of existing terminal infrastructure. His experience encompasses a large amount of high profile projects around the world where he demonstrated the ability to lead large project teams and to coordinate multiple architecture and engineering disciplines.

Mark is the Managing Director of our partner company IADC GmbH and frequently joins forces with us.

Recent airport projects include:

  • Frankfurt: Terminal 1 and Terminal 2 Re-Configuration studies
  • Frankfurt: Concourse B Re-Configuration Study and development of Terminal 3 Pier G
  • Brussels: Re-development of the existing Terminal Infrastructure
  • Jeddah & Medina: Airport assessment and optimization for the Hajj pilgrimage

 

International Engagement

We are World Business Partners with ACI EUROPE as well as ACI Africa and are active members of the following ACI Committees and Task Forces:

  • ACI World Facilitation and Services Standing Committee
  • ACI World Working Group on the future of Travel
  • ACI EUROPE Committee for Facilitation and Customer Services
  • ACI EUROPE Technical, Operations and Safety Committe
  • ACI EUROPE Leadership & HR Forum
  • ACI EUROPE Aviation Security Committee
  • ACI EUROPE Task Force on Passenger Experience
  • ACI EUROPE Contactless Journey Task Force
  • ACI Africa Committee on Facilitation, Technology and Innovation
  • ACI Africa Committee on Security

Through these memberships, we have developed an excellent network in the airport industry and stay always on top of the latest trends and developments.

TH Airport Consulting contributed to the development of the ACI EUROPE "Guidelines for Passenger Services at European Airports" which provides a methodology to enhance the Passenger Experience in a comprehensive and systematic way. Since its first release in 2014 we have been involved in the further development of the Guidelines as well as related documents such as the "Guidelines for a Healthy Passenger Experience".

On a regular basis Torsten Hentschel presents on recent topics regarding the airport business and in particular the Passenger Experience at international meetings and conferences.

ACI EUROPE rewarded Torsten Hentschel, Managing Director of TH Airport Consulting, with the “World Business Partner Award – 2015” for his outstanding contribution to the ACI EUROPE Facilitation & Customer Services Committee as well as the “Guidelines for Passenger Services at European Airports”.

ACI EUROPEACI Africa

Our Network

To guarantee always the best consulting services for various airport projects of all sizes, we join forces with experienced airport experts and consultancies.

IADC GmbH

We frequently partner with our colleagues from  IADC GmbH on terminal and master planning projects.

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LOGO Infraconsult GmbH

We benefit from the expertise of  Logo Infraconsult GmbH on project and start-up coordination as well as airport logistics.

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JT Aviation Solutions

For the African market as well as for worldwide airport security projects we have established a partnership with JT Aviation Solutions led by Jason Tshabalala the former Group Head of Aviation Security at ACSA and Head of the South African Presidential Protection Unit.

 JT Aviation Solutions

PassePartout Training Ltd.

Since 2015 TH Airport Consulting cooperates with PassePartout Training Ltd., PRM experts, for providing services to enhance Passenger Experience for elderly travellers at airports.

"Together we make airports more enjoyable for elderly travellers and help airports to generate more revenue in the future", Torsten Hentschel & Willem Godefroy

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